Terms of service

FAQs

Shipping & Returns

Q: Do you offer worldwide shipping?
A: YES! Feel free to DM me (IG/Reddit/TikTok/website chat) , I’ll confirm everything quickly with my logistics partners and accountant.

Q: Where do you ship from?
A: Orders typically ship from Shanghai, Busan, or sometimes Hong Kong, depending on where I’m based at the time.

Q: How much is shipping ?
< All shipping fees include >
  • Tracking
  • Insurance
  • Taxes and handling fees

To US🇺🇸 & Mexico🇲🇽 

  • Patches & Beads & Pins: Flat rate of $5.50 USD

  • Other Products (Excluding JK Denim Bag): 🇺🇸  $9.50 USD, 🇲🇽  $9.00 USD

  • JK Denim Bag: $16.00 USD

  • Free U.S. shipping on orders $100+

To Canada🇨🇦 

  • Patches & Beads & Pins: Flat rate of $5.00 USD

  • Other Products (Excluding JK Denim Bag): Flat rate of $7.50 USD

  • JK Denim Bag: $16.00 USD

To UK🇬🇧

NOTE: The prices listed include VAT. For example, most patches range between $17-$19 USD(around £13-£14.5 GBP).  Also, the JK denim bag is currently unavailable for sale in Europe.

If you notice any discrepancies with the above information, please adjust your profile to the UK region by clicking the top-right corner, just to the left of the "Add to Cart" button.

Shipping:

Since the VAT rate is quite high (and concert season is coming), We are offering a special discount.

  • Small-sized (Patches & Beads): Flat rate of $3 USD

  • Medium-sized (bags & hats & TEE): Flat rate of $5.5 USD

  • Large-sized (Orders over 1.5 lb): Flat rate of $13 USD

*You can see the exact shipping cost at checkout.

 

To DE 🇩🇪 ( Update )

NOTE: The prices listed include VAT.

All shipments include:

  • Tax & tariff
  • Tracking
  • Shipping insurance

Due to the new EU tariff policy (effective July 1, 2026), a flat $3 customs deposit is included in our shipping rates. We will cover any remaining duties and fees.

Shipping rates:
• Patches, keychains, charms, pins and other small items: USD $6
• Clothing, bags, and larger items: USD $9.00

The shipping cost will be shown at checkout before payment.

Q: How long will my order take to arrive?
A: The estimated delivery is 7–15 business days for most countries. 
Since international shipping can vary, we’ll double-check timelines if needed.

Q: Do you accept returns or exchanges?
A: Since items are handmade or limited, I don’t accept returns. But please contact me if there’s any problem with your order — I’m happy to help.
👉 For more detailed info, see our Shipping policy

Last updated on Sep 3, 2026
Con.Voyage TEAM